Ordering & Returns

Order by Web

Orders may be placed online, 24 hours a day, 7 days a week. Search our entire inventory, and track your order, all from your web browser. Setting up an online account is easy! Need assistance? Feel free to call one of our specialists, anytime from 9:00 a.m. to 4:00 p.m. PST, Monday through Friday.

Order by Phone

Orders may be placed by calling 888.880.1967 from 8:00 a.m. to 5:00 p.m. PST. Orders placed by 2:30 p.m. PST will ship same day pending account approval.

Order by Fax

Orders may be placed via fax by dialing 818.997.6770. Call your KCK Medical Representative or our KCK Concierge to have a custom fax order sent to your company.

Our Shipping Policy

Orders placed by 2:30 p.m. PST will ship same day pending account approval and stock availability.

KCK Medical will pay for Ground Services shipped directly to your facility or home for orders over $100.00. Additional freight charges will apply for orders less than $100.00 or orders needing custom delivery solutions.

Our Return Policy

KCK Medical will only accept products returned within 15 of the date of purchase. Products must be returned six months prior to date of expiration. All returns will be charged a restocking fee. All returns must include Return Authorization Number and be in the original packaging and in the same unit of measure as originally purchased. Returns are subject to inspection by KCK Medical. No Credit will be issued for product determined to be unsaleable.

Product returned for credit should be sent prepaid to:

KCK Medical
Attn: Returns
19849 Nordhoff St.,Ste. 103
Northridge, CA 91324

Return policy subject to change.

Contract Pricing

Contract pricing is available upon request. Please contact customer service for details.